Privacy Policy & GDPR Compliance

This policy has been updated and effective from May 2018.

Privacy of personal information is paramount to our business. Information will be used in accordance with GDPR which precedes the Data Protection Act 1998. The contents of this website are the intellectual property of United Optical Laboratories Ltd.

Any copying, republication or redistribution of United Optical Laboratories content, including by caching, framing or similar means, is expressively prohibited without prior written consent. This privacy policy sets out how we use and protect any information that you give United Optical Laboratories Ltd when you use this website and when using our services.

United Optical Laboratories Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. United Optical Laboratories Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Any personal data we collect as a requirement for using our products and services and creating a customer account with ourselves such as:

  • name
  • contact information (including email address)
  • demographic information (such as postcode, preferences)
  • billing information (such as card details)
  • other information relevant to customer surveys and/or offers.

is gathered and managed under our own data protection policy. What we do with the information we gather is only for the purposes of offering you our product and services directly as well as of those forming part of the group.

It also helps us to understand your needs and provide you with a better service and particularly;

  1. Creating an account.
  2. Internal record keeping.
  3. We may use your contact details to inform you of changes that may affect the product and services that United Optical Laboratories Ltd offers you.
  4. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  5. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. During your registration, you have the option to not accept promotional emails about United Optical Laboratories Ltd.

Right to be informed

If you believe that we hold information about you, under GDPR 'right to be informed' you may contact us through the Feedback Form to make a Subject Access Request and we will provide you with the personal information that we have gathered on you.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online according to GDPR legislation.

We have moved!

Please be advised that we have a new location as of 26th November. Please see our News page for more information.

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